Effective date: Aug 31, 2023
- No Behavioral Advertising
- Personal Data of Children
- Personal Data
- How We Share Your Personal Data
- Data Security and Retention
- California Resident Rights
- Other State Law Privacy Rights
- Contact Information
No Behavioral Advertising
We do not use or disclose Personal Data of a Student User or any other information of Student User collected through such Student User’s Educational Institution (whether personal information or otherwise) for behavioral targeting of advertisements to students.
Personal Data of Children
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly or intentionally collect or solicit personally identifiable information from a child under 13 without obtaining verifiable consent from that child’s parent or guardian (“Parental Consent”), except for the limited amount of personally identifiable information we need to collect in order to obtain Parental Consent (“Required Information”). Until we have received Parental Consent, we will only use Required Information for the purpose of obtaining Parental Consent. If you are a child under 13 years of age, please do not attempt to send any Personal Data about yourself to us before we obtain Parental Consent, except for the Required Information in the context of the Parental Consent process. If you believe that a child under 13 years of age has provided us with Personal Data (beyond the Required Information) without our obtaining Parental Consent, please contact us at email@example.com. We do not condition participation in our Services on disclosure of more Personal Data from a child under 13 years of age than is reasonably necessary for that participation, and we do not retain Personal Data from children under 13 years of age longer than is reasonably necessary in order to fulfill the purpose for which it was disclosed.
If you are a parent or guardian of a Student User of our Services who is under 13 years of age, you may contact us at any time to ask that (a) we stop collecting Personal Data from such Student User, (b) we delete any Personal Data already collected from such Student User (although note that we may further retain information in an anonymous or aggregated form where that information would not identify such Student User personally), or (c) we stop disclosing Personal Data collected from such Student User to third parties, but continue to allow for collection and use of Personal Data collected from such Student User in connection with the Services.
For Student User, no matter whether you’re under the age of 13 or above, your parent or guardian, teacher, or school administrator can view all information within or associated with your Tynker account, including, without limitation, messages between you and your teacher, your work assignments and results, comments, comments you received on your assignments, your projects saved in your account.
Categories of Personal Data We Collect
This chart details the categories of Personal Data that we collect and have collected from Student Users over the past 12 months:
Category of Personal Data
Examples of Personal Data We Collect
Categories of Third Parties With Whom We Share this Personal Data:
Profile or Contact Data
Note: This category of data is collected automatically from the website if a user is not logged in and if you are a Non-Student User. We do not knowingly collect this category data through our website or application from Student Users.
Consumer Demographic Data
Non-Public Education Data
Voice recording data and/or photos voluntarily submitted by student users (See section on “Voice Recording” Below)
Audio and video data incidental to the conduct of live classes
Other Identifying Information Collected
Categories of Sources of Personal Data
We collect Personal Data about Student Users from the following categories of sources:
- When you provide such information directly to us.
- When you create an account or use our interactive tools and Services.
- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires. We do not have control over what personally identifiable information you may include in free-form text boxes, so please use caution not to include any personally identifiable information.
- When you send us an email or otherwise contact us.
- Voice Recording and Photos:
- The Services provide the functionality that allow Student Users to create voice recordings or upload photos in connection with their projects. We do not require Student Users to submit any voice recordings or photos, but Student Users can voluntarily opt to use such functionality to create voice recordings or upload photos.
- Student Users may publish their projects containing voluntarily provided voice recordings or photos to the Services that are available to other users on our Services. For example, if a Student User chooses to publish his/her projects to the public community of the Services, the data of such projects, including any voice recordings and/or photos, will be shared with other users of the community, if the project is approved by Tynker. Any published voice recording and/or photos can be accessed, used, downloaded or modified by other users of our Services.
- If a Student User keeps access to his/her projects limited to his/her own account, by default, the projects (including the voice recordings and/or photos contained therein) are only accessible by the parent or legal guardian, and/or teacher or school administrator of such Student User.
- The parent or legal guardian, or teacher or school administrator of a Student User can disable the community function of a Student User account. If disabled, the Student User can’t publish the projects to the community, and the voice recordings and/or photos are stored in the Student User’s own account, which by default, areis only accessible by the parent or legal guardian, and/or teacher or school administrator of such Student User.
- We do not combine or supplement the voice recordings and/or photos stored on the Services with any other Personal Data we have about a Student User. Before a project is published into the community, we take commercially reasonable measures designed to prevent any other Personal Data from being included in the voice recording and/or photos.
- Audio and video data incidental to the conduct of live classes:
- We (and all parties involved in providing this recording facility) collect, record, store and use these audio and video recordings, details of the live classes, and likeness of Instructors and Students who attended the live classes.
- We use these recordings to provide and improve the quality of our Services and to provide customer support to Users. Parents are not permitted to record any classes. Tynker retains all ownership rights in the recordings.
- When you use the Services and such information is collected automatically.
- Through Cookies (defined in the “Cookies” section below).
- If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
- If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.
- Third Parties
- Educational Institutions
- If you signed up to our Services through your Educational Institutions, we may receive your Personal Data, as well as other data (such as your education records) from your Educational Institutions. Please refer to the Additional Terms for Student Data from Educational Institution for more information.
- Service Providers
- We may use analytics providers to analyze how you interact and engage with the Services, or third parties that may help us provide you with customer support.
- Educational Institutions
Our Commercial or Business Purposes for Collecting Personal Data
Providing, Customizing and Improving the Services
- Creating and managing your account or other user profiles.
- Providing you with the products, services or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics and product development.
- Personalizing the Services, website content and communications based on your preferences.
- Doing fraud protection, security and debugging.
- Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).
Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or requested.
- Sending emails and other communications according to your preferences or that display content that we think will interest you.
- Carrying out educational purposes as directed by Educational Institutions, such as sharing with the parent or guardian of a Student User of project progress, work results, and teacher comments through courses assigned with the Student User’s Educational Institution.
- Supporting educational/school purposes as authorized by Educational Institutions and/or the parent or guardian of a Student User. For example, the Tynker Services track a Student User’s academic process, and create a profile for each Student User associated with the progress of such Student as they complete learning modules through the Tynker Services. Such profile and related features are solely for educational/school purposes, and for clarity, we do not build any personal profile of a Student User for marketing purposes.
Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
- Protecting the rights, property or safety of you, Tynker or another party.
- Enforcing any agreements with you.
- Responding to claims that any posting or other content violates third-party rights.
- Resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.
How We Share Your Personal Data
- Parent/Guardian. We disclose your Personal Data to your parent or guardian who provided Parental Consent for your use of our Services. Also, as directed by Educational Institutions (if you signed up to our Services through your Educational Institutions), we share with your parent or guardian your results and progress through courses, and other data or information pursuant to the instructions from your school, educational institution, teacher or school administrator, or in connection with your use or the your Educational Institution’s use of the Services.
- Educational Institutions. There are schools, school districts, educational institutions, teachers and school administrators who offer and use our Services for educational purposes only. Please refer to the Additional Terms for Student Data from Educational Institution for more information.
Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include:
- Hosting, technology and communication providers.
- Security and fraud prevention consultants.
- Support and customer service vendors.
Analytics Partners. These parties provide analytics on web traffic or usage of the Services. Please refer to section “Cookies” section below for more details. They include:
- Companies that track how users found or were referred to the Services.
- Companies that track how users interact with the Services.
- Business Partners. These parties partner with us in offering various services. They include:
- Companies that we partner with to offer products and services to you, but only after you’re signed up to such third party services with your parent’s consent.
- Educational Institutions as noted above.
- Business Affiliates. These affiliated entities, under the same corporate group, partner with us in offering various services. They include:
- BYJU’s Future School operates the live classes.
Parties You Authorize
We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above.
Data that is Not Personal Data
We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.
We use the following types of Cookies:
- Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.
- Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Performance/Analytics Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. We may supplement the information we collect from you with information received from our analytics partners, which have placed their own Cookies on your device(s). For clarity, we only use Google Analytics and Hotjar for our internal analytics purposes specified below:
For clarity, the Services do not use retargeting/advertising cookies on the home page or student-targeted pages on our website or application (e.g., coding games, minecraft and code jam pages), and we do not use or disclose Personal Data of a Student User or any other information of Student User collected through such Student User’s Educational Institution (whether personal information or otherwise) for behavioral targeting of advertisements to students.
You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.
Data Security and Retention
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. We do so by, in part, maintaining a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of Personal Data against risks – such as unauthorized access or use, or unintended or inappropriate disclosure – through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
We retain Personal Data about you for as long as you have an open account with us and no longer than is necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
California Resident Rights
If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.
You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information:
- The categories of Personal Data that we have collected about you.
- The categories of sources from which that Personal Data was collected.
- The business or commercial purpose for collecting or selling your Personal Data.
- The categories of third parties with whom we have shared your Personal Data.
- The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third party recipient.
You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
Exercising Your Rights
To exercise the rights described above, you or your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.
Personal Data Sales Opt-Out and Opt-In
We will not sell your Personal Data, and have not done so over the last 12 months. To our knowledge, we do not sell the Personal Data of minors under 18 years of age.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
Other State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at firstname.lastname@example.org.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. For clarity, we do not engage in such activities of “sale” of your Personal Data to third parties as defined under Nevada law.
Family Educational Rights and Privacy Act (FERPA)—United States