Careers at Tynker

Sr. Software Engineer - Mobile

We are looking for a lead mobile developer to drive the development of our iPhone and iPad apps. You will be building rich visual experiences to engage K-12 students in a creative playground where they Tynker, play and learn. If you like pushing the boundaries of touch-based creation environments, this is the job for you.

Requirements:

• BS/MS in computer science with 3+ years of software development experience
• 2+ years of iOS software development experience
• Must have a strong grasp of CS fundamentals, especially in data structures, algorithm design, and programming languages
• Must have deep experience building successful consumer mobile apps
• Working knowledge of back-end technologies required for mobile apps
• Able to work under pressure in a timely manner without sacrificing quality
• Demonstrated ability to write clean code with good embedded documentation
• Ability to work well in a team and to take on leadership roles as required
• Knowledge of Web standards including XHTML, Javascript, CSS, SVG, WebGL is a big plus
• Excellent written and verbal communication skills

If interested, please send your resume to jobs.

Customer Support Specialist

Are you a problem solver who puts customer success above everything? Can you adapt quickly to changing customer needs and resolve their issues in a timely manner? We are looking for a relationship builder whose primary focus is to deliver a positive experience for our customers.

Tynker's been on a mission to make computer science easy and accessible to kids. To date, more than 50 million kids and 60,000 schools have started programming with Tynker. If you are passionate about preparing kids for the next millennium in computer science, and love a career in STEM and computing, your job search stops right here. Get in on the ground floor of an innovative new company that is changing the way kids learn and leverage technology.

Job Requirements

• Support customers daily via email, phone, forums or other communication channels
• Deliver solutions by identifying problems, researching answers, and guiding customers to resolve their issues.
• Ensure that all requests are followed up and closed effectively
• Document procedures and common requests and compile a database of frequent issues
• Ensure that support SLAs are being achieved and exceeded
• Maintain logs and generate status summaries for management team
• Improve support practices wherever possible
• Build relationships with customers and internal teams

Qualifications

• BA/BS in engineering, marketing or related fields
• Ability to learn our tools and technologies quickly
• Good understanding of cloud software, browsers, tablets and mobile devices
• Outstanding verbal and written communication skills
• Strong analytical reasoning and problem-solving skills
• High level of energy and motivation
• Excellent communication skills to liaison with all internal teams
• Must be able to multi-task effectively
• Experience with ticketing systems like Freshdesk, Zendesk is a plus

If interested, please send your resume to jobs.

Software Engineer - Game Developer

We are seeking a talented game developer to join our game development team. In this position, you will collaborate with our game designers, developers and artists and drive the implementation of a variety of games, puzzles and interactive content that teach kids (9+) to program. You will be working on activities that span a variety of domains including Minecraft modding, game design, STEM activities for schools, drone programming and robotics.

Requirements:

• BS/MS in game development, computer science, or mathematics
• 3+ years of game development experience
• Excellent knowledge of C, JavaScript or Python
• Working knowledge of Web Design and development (HTML, XML, JavaScript, CSS)
• Understanding of data structures and algorithms
• Attention to detail
• Strong written and oral communication skills
• Ability to learn and act in a fast-paced environment
• A high level of energy and motivation
• Passion for games and game development
• Extensive knowledge of PC games, console games, player types, and game mechanics.

If interested, please send your resume and portfolio to jobs.

Game Designer

Tynker is looking for a highly creative and versatile game designer who can storyboard games, design game levels, and define goal progression. In this role, you will own the overall process from conceiving innovative game play to analyzing real-time feedback and adjust designs accordingly. You will work in conjunction with artists, developers and designers to implement and launch new games and levels. Your primary goal is to keep kids motivated and engaged in the creative learning environment.

Primary Responsibilities:

• Storyboard games, design game levels, and define goal progression
• Own the overall process from conceiving innovative game play to implementation
• Work with an amazing team of artists, game developers and designers to plan, implement and launch new games
• Clearly articulate game designs, gameplay, and visuals using Photoshop, Illustrator, and other tools
• Define gameplay for web, tablet and phone-based games
• Understand our K-12 audience and build something special for them
• Keep users motivated and engaged in the creative learning environment
• Plan balancing, monetization of virtual economies and driving player behavior
• Create reward structures and incentives within the game environment
• Analyze Excel models for incentives and levels

Requirements:

• At least 3-5 years experience as a game designer, preferably with casual, social or mobile games
• Ability to fully document features including game systems, game mechanics, economy, UI, characters and story
• Strong knowledge of analytics and how to use data in game design
• Expert at creating reward structures and incentives in game environment
• Ability to present concepts and receive feedback
• Willing to take creative risks
• Must be passionate about gaming and be up to date on game design literature and best practices
• Art direction and animation design experience is a big plus
• Previous technical experience and broad knowledge of game system capabilities are a plus
• Ability to multi-task and work well under pressure

If interested, please send your resume and portfolio to jobs.

Education Community Manager

Are you a strong communicator who puts relationship building and customer success above everything? Can you adapt quickly to changing customer needs and resolve their issues in a timely manner? We are looking for a relationship builder and problem solver whose primary focus is to deliver a positive experience for our teacher community. The ideal candidate will share a deep empathy with educators and has a passion for STEM education.

Tynker's been on a mission to make Computer Science easy and accessible to kids. To date, more than 50 million kids and 60,000 schools have started programming with Tynker. If you are passionate about preparing kids for the next millennium in computer science, and love a career in STEM and computing, your job search stops right here. Get in on the ground floor of an innovative new company that is changing the way kids learn and leverage technology.

Job Requirements

• Engage educators in conversation through online and in-person channels
• Conduct small and medium sized webinars and social media events to train educators
• Build and grow a community of educators who can evangelize the need for computer education
• Resolve daily support issues by identifying problems, researching answers, and guiding educators
• Write and share perspective on computing and STEM in our blog and social channels
• Help onboard our district and school customers so they can deploy and use our software effectively
• Liaison with the product team as you hear common requests and compile a database of frequent issues
• Improve support practices wherever possible

Qualifications

• BA/BS in engineering, marketing or related fields - Strong teaching, curriculum development in the STEM fields and education management experience
• Ability to learn our tools and technologies quickly
• Outstanding verbal and written communication skills
• Strong analytical reasoning and problem-solving skills
• Good understanding of cloud software, browsers, tablets and mobile devices
• Ability to develop and implement large and small group trainings
• High level of energy and motivation
• Excellent communication skills to liaison with all internal teams
• Must be able to multi-task effectively

To apply, please send a resume and cover letter to jobs.

Instructional Designer - Curriculum Development

We are looking for a curriculum developer to join our team of game designers, developers and course developers to plan and author activities that teach programming to K-12 students. You will be responsible for making these activities teacher friendly, mapping them to educational standards and maintaining and improving the curriculum based on learning feedback from students. You will also author and manage several product-related documents such as help guides, quick start guides, scope and sequence and several internal and external documents. Your educational insight, creative ideas and strong writing skills will drive the success of our products in schools.

Tynker's been on a mission to make Computer Science easy and accessible to kids. To date, more than 50 million kids and 60,000 schools have started programming with Tynker. If you are passionate about preparing kids for the next millennium in computer science, and love a career in STEM and computing, your job search stops right here. Get in on the ground floor of an innovative new company that is changing the way kids learn and leverage technology.

Tynker is well-funded by leading educators and top-tier Silicon Valley VCs.

Requirements:

• Must be passionate about creating new and fun ways for kids to learn
• Advanced degree (MA, MS,M.Ed., PhD) in education, instructional design or a related field
• Must have over 5 years experience as a teacher
• Experience with different instructional design principles and pedagogical methods in K-12 including self-paced instruction, constructivist thinking, and project-based learning.
• Must be able to talk to subject matter experts and articulate abstract concepts in clear, easy-to-follow directions for both teachers and students
• Proficiency in making presentations, help documents and other related e-learning materials
• Must be self-motivated, proactive and able to work well within tight schedules and with minimum supervision
• Excellent verbal and written communication skills
• Excellent presentation skills
• Portfolio required for consideration

Bonus points for the following:

• Detailed knowledge of standards such as CCSS, NGSS, CSTA
• Experience authoring content for eLearning systems and MOOCs
• Experience with UK and Australian standards
• Basic working knowledge to edit HTML, CSS and XML
• Ability to make technical videos that explain concepts

Please review our current educational suite at https://www.tynker.com/school/courses/

If interested, please send your resume to jobs. Please send 3-4 samples of lesson plans that you have authored.